What happens to my Visily team if I don’t upgrade to Visily Pro?
What happens to my Visily team if I don’t upgrade to Visily Pro?
TL;DR: If you choose not to upgrade to Visily Pro:
- Visily will always have a generous free option (”Starter” plan) for you to use for as long as you’d like.
- Visily will automatically apply the Starter plan thresholds to your Team (don’t worry—we will not delete or close your Visily Team!)
- While we won’t delete your data, there may be features and designs previously available to you that will be “view-only”
Details
Visily’s “Starter” plan will always be free and available for anyone to use (forever). If, however, your current Visily Team exceeds the Starter plan limits after July 15, 2024, your options are:
- Upgrade to Visily Pro or Business to continue using Visily without limitations to your Team
- Make changes to your Visily Team to comply with the Starter plan limits (see limits below)
- Do nothing, and Visily will simply apply the Starter plan thresholds to your team for you
There are two types of primary thresholds in Visily’s Starter Plan:
- Organization thresholds: limits on the number and types of projects, boards, elements per board, and roles within the team.
- Credit thresholds: limits on the usage of AI, templates, or Figma conversions.
Key Visily Concepts
The following are key Visily concepts that will help understanding the Starter plan thresholds:
| Term | Definition |
|---|---|
| Team | A Team is a collection of users in a shared workspace.Hierarchically, Visily’s structure is Team > Spaces (Team Space or Private Space) > Projects > Boards.In Visily’s Starter plan (aka Visily’s free plan), a Team has a single Space (called ”Team Projects”) where all Team Members can view Projects.In Visily Pro, a Team Workspace consists of 2 primary Spaces: Team Projects and Private Projects.Note: there is no private space in Visily’s Starter Plan.Learn more about Teams in Visily. |
| Member | Teams consist of Members.[b1]A Member can have one of 3 possible Team Roles — Admin, Editor, or Viewer—and can access all Projects in the Team Space. |
| Guest | Guests are any users who are only invited to individual Boards or Projects but is not a Team Member. |
| Project | A Project is a space to organize related Boards (i.e. the design canvas). |
| Board | A Board is the canvas where designs are created in Visily. There can be multiple Boards inside a Project. |
Visily Starter vs. Visily Pro
The table below shows the primary differences between the Starter and Pro plans:
| Feature | Starter Plan | Pro Plan |
|---|---|---|
| Cost | $0 | $11 / Editor / month (billed annually) $14 / Editor / month (billed monthly) |
| Private Projects | 0 | Unlimited |
| Team Projects | 1 Editable (unlimited “view-only” project) | Unlimited |
| Boards per project | 2 | Unlimited |
| Project & Board Guests | 0 | 5 Guests per Team Workspace |
| AI Credits | 200 / Team (1st Month) 100 / Team (2nd+ Months) | 500 / Editor / month |
| Template Credits | 300 / Team (1st Month) 150 / Team (2nd+ Months) | 2,000 / Editor / month |
| Export to JPG, PNG, PDF | 1x resolution Watermark | High resolution No Watermark |
| Convert to Figma | 3 times | Unlimited |
| Version History | ❌ | ✅ |
| Move Boards across Projects | ❌ | ✅ |
| Priority Support | ❌ | ✅ |
Impact if you don't upgrade
If your Visily team is above any of the Starter Plan thresholds on July 15, Visily will automatically make the following changes:
| If you have… | Visily will automatically… |
|---|---|
| more than 1 Team Project | make the most recent active project in your Team editable and change all other Projects to “view-only” |
| Private Projects | turn Private projects to “view-only” and keep them private |
| more than 2 Boards per Project | keep the Boards in your editable Project editable and change all other Boards in all “view-only” Projects to “view-only” |
| any Board with more than 2,500 Elements | keep Board editable (if it’s in an editable Project) but not allow more elements to be added. If Board’s parent Project becomes “view-only”, Board will also be made “view-only”. change the Board to “view-only” |
| Project or Board Guests | remove all Guests from all Projects and Boards. You may add back any as full Team Members, which gives them view access to all Projects and Boards within the Team |
| used more than the Starter Plan AI credit allotment | cap your Team’s AI credits at the Starter plan limit |
| used more than the Starter Plan Template credit allotment | cap your Team’s Template credits at the Starter plan limit |
Have other questions?
Contact us support@visily.ai.
